AT GUSBMPS, EVERY PIECE IS MADE AND PACKAGED WITH LOTS OF CARE. WE HOPE YOU LOVE YOUR ORDER, BUT IF SOMETHING ISN’T QUITE RIGHT, EVEN IF YOU JUST CHANGE YOUR MIND, WE’RE HERE TO HELP. RETURNS OR EXCHANGES CAN BE MADE WITHIN 7 DAYS OF RECEIVING YOUR ORDER, AS LONG AS THE ITEM MEETS OUR RETURN STANDARDS. PLEASE NOTE, RETURN SHIPPING COSTS ARE THE CUSTOMER’S RESPONSIBILITY.
RETURNS: IF YOU’RE NOT IN LOVE WITH YOUR PURCHASE, YOU CAN RETURN IT WITHIN 7 DAYS OF DELIVERY. HOWEVER, YOU MUST EMAIL US AT OOPS@GUSBMPS.COM WITHIN 48 TO 72 HOURS OF RECEIVING YOUR ORDER TO INITIATE THE PROCESS. TO BE ELIGIBLE, THE ITEM MUST BE UNUSED, UNWASHED, AND UNTAMPERED, WITH ALL TAGS, ORIGINAL PACKAGING, AND ACCESSORIES INTACT. THERE SHOULD BE NO STAINS, SCRATCHES, TEARS, DENTS, OR OTHER DAMAGE. ITEMS NOT MEETING THESE REQUIREMENTS MAY BE SENT BACK TO YOU.
EXCHANGES: WE HAPPILY OFFER EXCHANGES FOR SIZE-RELATED ISSUES OR IF YOU’D LIKE TO SWITCH TO ANOTHER PRODUCT. IF THE NEW PRODUCT IS HIGHER IN PRICE, YOU’LL JUST NEED TO PAY THE DIFFERENCE. EXCHANGING FOR A LOWER-PRICED PRODUCT IS NOT POSSIBLE. YOU MUST EMAIL OOPS@GUSBMPS.COM WITHIN 48 TO 72 HOURS OF DELIVERY TO REQUEST AN EXCHANGE. THE ITEM MUST BE IN PERFECT CONDITION — UNWORN, UNWASHED, AND JUST LIKE YOU RECEIVED IT. ONCE APPROVED AND QUALITY CHECKED, YOUR NEW ITEM WILL BE SENT OUT WITHIN 5 WORKING DAYS.
REFUNDS: IF YOU RETURN AN ITEM, WE’LL ISSUE STORE CREDIT (VALID FOR ONE YEAR) INSTEAD OF A CASH REFUND — PLENTY OF TIME TO PICK SOMETHING YOU’LL LOVE. ONCE WE RECEIVE AND INSPECT YOUR RETURN, YOUR STORE CREDIT WILL BE CREDITED WITHIN 5–7 WORKING DAYS.
IF YOU RECEIVE A WRONG OR FAULTY ITEM, PLEASE EMAIL OOPS@GUSBMPS.COM WITHIN 48 TO 72 HOURS OF DELIVERY. CLAIMS OUTSIDE THIS WINDOW MAY NOT BE ACCEPTED. POSTAGE COSTS WILL ONLY BE COVERED IF THE ITEM IS CONFIRMED TO BE FAULTY OR SENT IN ERROR FROM OUR SIDE