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Frequently asked questions

How do I track my order?

Once your order leaves our fulfillment centre, we’ll send you a shipping confirmation email with your tracking details.

How long will my order take to arrive?

Orders are processed and shipped Monday–Friday, excluding public holidays.

Please allow up to 24 hours for order processing. During special releases, major holidays, and sale periods, processing may take a little longer.

Once shipped, orders typically arrive within 7–15 business days, depending on your location

Can I return or exchange my order?

We offer a one-time exchange per product category to help you find the right fit.

  • Exchange requests must be made within 3 days of delivery.
  • A ₹250 shipping and handling fee applies.
  • Sale items are not eligible for exchange.
Do you ship internationally?

Not yet. But it’s coming soon. 🌎

How much does shipping cost?

Shipping charges are calculated at checkout based on your location and order.

We may also offer free shipping during selected drops and sales.

Do you offer Cash on Delivery?

Yes. COD is available on selected pin codes.

If COD isn’t available for your location, the option simply won’t appear at checkout.

What if I receive a damaged or incorrect item?

If your order arrives damaged or you receive the wrong item, we’ll help you with an exchange.

Please contact us within 48 hours of delivery and include clear photos of the item and packaging so we can sort it out quickly.

What happens if my order is returned to you?

If your order is returned to us because of a failed delivery, you’ll receive store credit equal to your order value, minus ₹100 for return shipping.

How do I find my size?

Every product has a size chart on its product page to help you find your best fit.

Still unsure? DM us. We’ll help you figure it out.